Shipping policy
Shipping Policy
At Infinityblody (www.infinityblody.store), we strive to provide reliable and efficient shipping for all of our customers.
Order processing time
All orders are processed within 3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days; we will notify you by email if there is a significant delay.
Shipping time
Once your order has shipped, delivery times are estimated at 9 business days, depending on your location. Please note that delivery timeframes are estimates provided by our shipping carriers and are not guaranteed. Delays caused by customs, weather, local holidays, or carrier disruptions are outside of our control.
Total estimated time from order placement to delivery is approximately 3–12 business days, though this may vary by destination.
Shipping rates
Shipping charges for your order will be calculated and displayed at checkout.
Worldwide shipping
We currently ship to most countries worldwide. If you do not see your country listed at checkout, please contact us at infinityblodyofficial@gmail.com to check availability.
Customs, duties, and taxes
For international orders, your country may charge import duties, customs fees, or taxes upon arrival. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We have no control over these charges and cannot predict what they may be, as customs policies vary by country. Please contact your local customs office for more information before placing an order.
Order tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update after you receive this email.
Incorrect shipping addresses
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment; additional shipping charges may apply.
Lost, delayed, or damaged packages
If your order hasn't arrived within the estimated delivery window, please contact us at infinityblodyofficial@gmail.com and we will work with the carrier to locate your package. If a package is confirmed lost in transit, we will offer a replacement or refund in accordance with our Return & Refund Policy. If your package arrives damaged, please contact us immediately with photos of the damaged item and packaging so we can file a claim with the carrier and assist you.
Risk of loss
All items purchased are made pursuant to a shipment contract. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. We recommend using a tracked shipping method and, where available, purchasing shipping insurance.
Questions
If you have any questions about your shipment, please contact us at infinityblodyofficial@gmail.com.